While we hope that you are always entirely satisfied with your order, we understand that there are occasions where you may want to return items.

Simply complete the returns form using the link below and enclose it with the items and post them back to: 

Kaleidoscope Babycare

68 Victoria Road, 

Scarborough,

Y011 1SF,

United Kingdom 

T: 01723 448 182

E: [email protected] 

In case if you have changed your mind and you want to return the item than they must be returned within 14 days of receipt to qualify for a refund. For a refund item wishing to return the item must be in its original unused packaging. Please ensure that all items are packaged securely and we recommend that you use insured registered delivery and keep the receipt.

Our aim is to make this as easy as possible for you, as it is the most exciting time! All our staff has been fully trained and will give you the best advice on what exactly you need.

Please ensure all items returned are unused with all tags attached. Any items returned in a non-saleable condition will not be accepted. We will not accept liability for goods lost or damaged in transit. This is the responsibility of the particular courier company used and we will file a claim against the good and send you a replacement.

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